A ST. LOUIS CLEANING SERVICE YOU CAN TRUST
Imagine squeaky clean appliances, sparkling sinks and mirrors, and floors that bring new meaning to shine. This is what we love to do, and we are here to make it happen for your home. We hire and train Cleaning Specialists with the utmost integrity who love what they do, creating a trusting experience for our clients and staff alike. Serving both residential and commercial, our trusted Cleaning Specialists are thoroughly trained in the latest products, tools and cleaning techniques and take pride in every space they perfect. We take the time to make your space feel just right.
House or
Apartment
Cleaning
There’s no place like home, especially when it’s clean
Get ready to see your home in a whole new light. We offer weekly, biweekly, monthly, or occasional basis to best suit your needs. After all, a clean home is a happy home.
Moving and
Showing
Cleaning
Get your space looking its best for the big day
Whether you are a family moving in to a new space or out of an old one, or are a real estate agent showing a new property, a thorough cleaning is one of the most integral parts of the process.
Tenant
Turnover
Cleaning
Out with the old,
in with the new
When a tenant moves out of your property, you want all traces of them to move out too. This is where a good cleaning comes in. Our trained Cleaning Specialists will leave the property spotless and welcoming for someone new.
Event Space
& Business
Cleaning
From product launch to pop-up shop & everything in between
Whatever your event, you’ve got people to see and places to be. A clean space is a must but the last thing on your mind. Reach out to us and we can discuss your specific event.
ABOUT US
Helping Hands Cleaning is committed to provide the best cleaning services in the Saint Louis Area. Our workforce consists of trained, reliable and experienced individuals who take great pride in your satisfaction. We look to provide customized services, tailored to the needs of our clients with dedication to getting it right at all times.
You will notice a dramatic difference in the appearance of your home or facility, right from the start. From day one, you will observe a level of personal care that reflects our Vision to be the premier choice for cleaning services. Our attention to detail, superior service and top quality staff are a few of the many qualities that one can expect from us.
TESTIMONIALS
We are so happy to have finally found a cleaning service that we can rely on for quality and consistency. Their immediate, personal responses to our requests are greatly appreciated! Thanks for a wonderful contribution to our family’s peace of mind!
Jeremy
SHAW
I describe myself very picky and difficult to be pleased. Helping Hands exceeded my expectations. The owner is professional, flexible and very reasonable. I really like the work of the lady who clean our house. I trust her and service has been consistently high quality. Thank you!
Alex
TOWER GROVE
Thank you so much for making my home glow before our big party. It has never looked so good. I couldn’t believe how quickly you had everything clean and I was shocked at how clean you got our stove. I’m impressed!
Denise
SHAW
FAQs
We offer both all-natural, plant based and regular cleaning supplies.
Yes, both all-natural, plant based and regular cleaning supplies are included in the price.
We make our best efforts to send the same Cleaning Specialist each time – it’s the most efficient set up for all parties – but we do not guarantee it. While we’re pretty good at maintaining the status quo, we are managing both our staff and clients’ needs which are constantly in flux. If you are sent an alternate Cleaning Specialist, our staff have access to detailed information about your preferences and requests to ensure consistency with our work. Sometimes, you might even prefer your new Cleaning Specialist! You are welcome to let us know if you have a preferred Cleaning Specialist and we will make every reasonable effort to have them service your home.
Depending on the job and the size of your space, we will either send one Cleaning Specialist or a team. Clients are charged for total hours of labour per employee, so one Cleaning Specialist working for six hours equates to the cost of two Cleaning Specialists working for 3 hours.
Yes. We are able to provide proof of insurance if requested.
If you leave fresh linens on the bed and specifically request this at the time of booking, we will change and launder them. Beds will be made regardless of linen changes. Additional loads of laundry can be done as well but must be added to your booking in advance to make sure that we have accounted for enough time to complete the task.
We believe in shining a spotlight on an issue rather than sweeping it under the rug. If something gets broken or damaged, our staff are trained to photograph it and report it immediately, without reprimand. They are careful and considerate of each space they attend, but every now and then something can happen (we are human, after all). Once reported to the office, we contact you to discuss a fair and quick resolution. We do ask that any irreplaceable items be put away and anything you are concerned about is noted at the time of booking. Please note, we don’t repair or replace existing damage or improperly installed items.
We pride ourselves on our clean track record; however, if you are dissatisfied with your cleaning, you are given a 24-hour period to contact us and have that particular area re-cleaned at no cost to you.
Yes. In order to bring your space up to our standard, the first cleaning will take longer than the following visits so that we can give your space the deep cleaning it deserves and learn your unique needs. Homes that have not been cleaned in a while or homes with shedding pets will take longer to clean as well. If your space falls outside of the anticipated range due to its condition upon our arrival and we feel we won’t be able to bring it up to our standard, we’ll contact you to discuss options: increasing the amount of time required (possibly booking an extra slot on another day depending on availability), or simply doing what we can in the allotted time to get your space as clean as we can.
Less time is required for subsequent regular cleanings since we are familiar with your space and of course, regular maintenance helps cut time down. Our lifestyle and habits dictate how our homes are kept and we’re all different, so it can be hard to predict this without cleaning the space first. We’re here to help – no judging – but the condition of your home when we arrive (ranging anywhere from post-kegger fraternity house to meticulously-kept Martha Stewart’s mansion), will dictate how long we need on a one-time and regular basis. When we speak with you to confirm your initial cleaning, we will be able to provide you with a ballpark estimate, and then confirm that once your initial clean has been completed. As a thank you to loyal clients, we offer reduced hourly rates for regular visits.
You know your pets better than we do. If the pet is comfortable around a new person, noise, and a vacuum or mop (which freaks out many animals), then having the pet at home is fine with us. To ensure everyone’s comfort and safety however, we recommend that the animal be in a crate or separate room for the duration of the job.
Payments can be handled in cash, check or via the Cash App (using a Debit card).
Only if you would like to be. We’ve been cleaning peoples’ homes, unsupervised, with an exceptional track record so you can feel confident in knowing only the best are visiting. If you won’t be home, just let us know what kind of entry and exit arrangement you would like.
Just send us a message or give us a quick call – we’ll be glad to discuss your needs and give you an estimate. Since these spaces aren’t as cut-and-dry as a home, we’ll need to ask you more questions and potentially visit the space before we can get an accurate estimate together. We have serviced all sorts of businesses and events, no space is too big or small. Ask away!
We typically ask for a 48-hour notice for cancellation – voicemail or email is acceptable. A $25 cancellation charge will apply if notice is not received before this deadline. If we arrive at the cleaning and there is no key arranged for us or we cannot gain access to the home for whatever reason, a 50% of the estimate is billable as a lockout fee. If we are dismissed during a job, 75% of the estimate will be billable. Our staff rely on the work we provide to them and we must always respect their time.